Contacting Tuition Management Systems
Tuition Management Systems is committed to providing students and families with options to make education more affordable. To support our commitment and fit your needs and preferences, we provide multiple channels for you to contact us.
Access your existing TMS online account or create a new TMS online account by clicking here:
Once you login to your account, you can check your account status, view your bill, make a payment and more.
Toll Free (U.S. and Canada only): 800-722-4867
Outside the U.S. and Canada: 401-921-3700
Please call us to speak with an Education Payment Advisor. Our Contact Center is open Monday through Friday from 8:00 am to 10:00 pm and Saturday from 9:00 am to 3:00 pm (ET).
Family InfoLine: 800-463-6994
Obtain account information through our automated phone option, 24 hours a day, 7 days a week.
Email us at email@example.com
If you have a specific question regarding your account, you can receive assistance via email. Please include your account number and the student's name with your message.
General Correspondence:Tuition Management Systems
171 Service Ave.
Warwick, RI 02886
Please include your TMS account number and the student's name with all correspondence.
Payments (with a payment coupon enclosed):Tuition Management Systems
PO Box 742627
Cincinnati, OH 45274-2627
Payments (without a payment coupon):Tuition Management Systems
P.O. Box 645113
Cincinnati, OH 45264-5113
Payments (overnight):Tuition Management Systems
5065 Wooster Road
Cincinnati, OH 45226
Please include your TMS account number on your check or money order.
Fax all correspondence to this number. Please include your TMS account number and the student's name with all correspondence.